10 reasons why the BBC has selected 03 numbers December 30, 2008 at 7:20 pm
The BBC announced this year (2008) that it would be swapping all of its 0870 telephone numbers for the new corresponding 03 number: 0370.Certain areas have changed and you can hear the new 03 numbers being used on Radio 1 and Radio 2 and over its regional television network, for example.The flagship fundraising event, Children in Need also used an 03 number as its main donation line. This is some great telecom news. Here are 10 reasons why the BBC has opted for 03 numbers:
1. Unlike 0845 numbers, 03 numbers charge the same to call as standard 01/02 phone numbers even from a mobile phone (40% of telephone calls are now made from mobiles).
2. The public trust 03 numbers due to their see through call charges. This is particularly important for the BBC which relies on funding from license-fee payers. 03 numbers are caller friendly and therefore not subject to negative publicity.
3. 03 equivalent numbers are to be had that let organisations change their 08 numbers for 03. Alternatively, some highly memorable 03 numbers (0333 or 0300 etc.) can be purchased as the number series is still fairly new.
4. Like all non-geographic numbers, 03 numbers provide the BBC a country wide presence. This meant it can produce one single memorable number throughout the United Kingdom - which is not area specific. This is specifically essential for its national TV and radio services.
5. The BBC can deal with callers more readily by adding call management systems to their 03 numbers.
6. Its various departments can manage where they want to get their calls (particularly out of hours and in an emergency) easily via the web/phone.
7. They can see the place the caller is located, times of high caller usage and the time taken to answer all calls with online call statistics packages.
8. It’s possible to save calls to 03 numbers without adding expensive physical equipment.
9. Callers can be place in an enquiry line, which ensures that all important calls will be answered.
10. They can often be extremely reasonable to run if you look for the provider with the best package in the market. It’s obvious that 03 numbers are quickly becoming the telephone number of choice for many United Kingdom organisations. Im sure, the points above should offer a starting point to the reasons why the 03 number is so popular.
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